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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Sayles

April 2, 2024

5  out of  5 rating by Thomas Sayles
"Doing business with Mr.Bonifay was a true honor, his knowledge made it easy to purchase the correct insurance. Thank you"
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Boyd King

March 19, 2024

5  out of  5 rating by Boyd King
"Quick quote and prompt service. Paid attention to my request and needs. Was very knowledgeable and courteous. Good to be bacvk with State Farm."
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carolyn Barnes

March 4, 2024

5  out of  5 rating by carolyn Barnes
"I appreciate his team being able to answer my questions about my policy and help me decide what coverage I would need."
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Caylean Griffin

March 4, 2024

2  out of  5 rating by Caylean Griffin
"Dustin and his staff were kind and personable but they will not work with you and honor discounts that were caused on their end. My husband and I had great discounts with State Farm, thanks to our driving records and beakers we keep in our vehicles. They have obvious issues with their text and calls which resulted in our original policy to lapse. We never received any notifications, including calls or text and even logging into our online account, our accounts showed up-to-date, including my husbad receiving a new beaker, after his policy was supposedly canceled. We only knew our policy was dropped when we received a letter from Florida Department of Highway Safety and Motor Vehicles, exclaiming that my husband's license will be suspended the next day if we didn't have insurance. Dustin's team admitted to having issues with getting into contact with, not only me but also my husband, who's number was the main point of contact (they supposedly received a busy signal with me and my husband couldn't receive texts.) He was receiving a $300+ thanks to his beaker but they can't honor that discount since the policy lapsed, thanks to their lack of proper reporting but will admit that communication obviously didn't get through and can't honor the discount my husband earned. In addition, I asked if our policies could be thoroughly reviewed to see if we could lower something that was not necessary. The next day I received a call stating that everything is where it needs to be and there is nothing they can do. Both of our policies nearly doubled and I would recommend searching elsewhere."
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Paul Smith

March 1, 2024

5  out of  5 rating by Paul Smith
"I had doubts calling an insurance company after moving here from St. Louis especially the same company I've had for 20+ years. I actually called expecting them to disappoint me so I'd search for something else. Then Jessica spent an hour on the phone with me... explaining everything. She never once faltered. This is my first time ever writing a review online. Her advice and knowledge and most importantly... her commitment to helping me will keep me with this establishment for a long time. Thanks"
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Caleb Burkett

February 29, 2024

5  out of  5 rating by Caleb Burkett
"I called in today with a few questions about my coverage and Hunter was patent, knowledgeable, and so kind. Awesome customer service here!!"
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Eric Besida

February 29, 2024

5  out of  5 rating by Eric Besida
"I was calling to inquire about insurance and Bridget Romeiko went above and beyond to answer all my questions as well as provide me with useful information making it a wonderful experience. Thank you for your kindness and expertise."
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Thomas Maflin

February 29, 2024

5  out of  5 rating by Thomas Maflin
"I want to thank your team for helping me with needed information. Bridget Romeiko was recommended by a friend and was very helpful."
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Sarah Giffard

February 29, 2024

5  out of  5 rating by Sarah Giffard
"I spoke with Bridget Romeiko about insurance. She was very well spoken and quite helpful! Will definitely be contacting her again soon!"
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Sierra Spann

November 8, 2023

5  out of  5 rating by Sierra Spann
"I am beyond satisfied with my service! My agent is Brandon McKendrick and he truly goes above and beyond for all my insurance needs. He is polite and kind and always respectful. He has helped me with car, home owner, life, and jewelry insurance at this point and I won’t dream of using anyone else. There is no longer any anxiety or dread associated with needing anything from my insurance provider now that I am with State Farm."
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Nick Daniel

October 19, 2023

5  out of  5 rating by Nick Daniel
"Jayme was great. They really are like the commercials lol polite and genuinely helpful."
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Samantha Hyder

September 21, 2023

5  out of  5 rating by Samantha Hyder
"I want to personally thank the Dustin Bonifay team for helping me find a personalized insurance plan. My agent, Shelby Ullrich was so knowledgeable and pleasant to work with. Any question I had was always answered and she was super responsive to what I wanted out of my insurance. I highly recommend working with her if you're thinking about going with State Farm!"
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Ken Butler

September 20, 2023

5  out of  5 rating by Ken Butler
"Friendly and courteous customer representative. Help me with reducing the price of my policies. Would recommend."
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Miranda Kruse

August 25, 2023

5  out of  5 rating by Miranda Kruse
"When we moved to Pensacola, everyone else’s rates were so high. But Christopher sat down with us and broke down everything for us. He took the time most agents wouldn’t to go over what we needed and what we didn’t. We will never go anywhere else. Love having a local branch right here at home we can go into if we have questions. No more waiting on hold or talking to strangers. So happy we went with State Farm."
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Tracy Hicks

August 18, 2023

5  out of  5 rating by Tracy Hicks
"Great State Farm Insurance Office. Can’t say enough about the customer service we have experienced from them. Thank you Jessica and Brandon!"
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Lillian Johnson

July 21, 2023

5  out of  5 rating by Lillian Johnson
"Such a professional experience and they are very knowledgeable and helpful!!"
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Vanessa Hill

July 11, 2023

5  out of  5 rating by Vanessa Hill
"I needed insurance on my sailboat. Dustin made it quick and easy! Best insurance experience I have ever had!"
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Elizabeth Thompson

July 7, 2023

5  out of  5 rating by Elizabeth Thompson
"Jessica helped me a TON when it came to my homeowners insurance. 10/10. Thank you Jess!"
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michael gaddy

July 6, 2023

5  out of  5 rating by michael gaddy
"Hi guys this is Michael gaddy and i just wanted to post 5 star excellence for my agent Jessica mabe , I have been working with her for about 2 years now and she has been wonderful for me with her knowledge and expertise i may add im not very easy to please it may not allways go my way but she takes her time with me and explaining it in much detail, hope Jessica stays with yall for a long time . ****"
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Terry Pringle

July 5, 2023

5  out of  5 rating by Terry Pringle
"I just switched over to StateFarm and dealing with Brandon was awesome. He was very helpful and explained everything to me so I could decide what I needed."
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June 29, 2023

5  out of  5 rating by Remi
"Wonderful to work with; quick and knowledgeable, got all the documents adjusted as needed and set me up with our new Renters Insurance within minutes."
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Marie Williams

June 28, 2023

5  out of  5 rating by Marie Williams
"Jessica helped us when our homeowner’s insurance doubled. She was able to find us an affordable policy with similar coverage in the timeframe that we needed. Great customer service!"
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Heather Lafrancis

June 28, 2023

5  out of  5 rating by Heather Lafrancis
"Shelby ullrich is such an amazing agent! She was so kind and patient with explaining (in ways I could understand) what all was needed to get my first car insured! I’m so thankful for that!"
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Craig Ullrich

June 28, 2023

5  out of  5 rating by Craig Ullrich
"Shelby is great!"
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Caleb Paiz

June 28, 2023

5  out of  5 rating by Caleb Paiz
"Never had more of a personal experience with any other insurance company. Great service!"