State Farm® Insurance Agent Dustin Bonifay

"Kaitlyn was absolutely fantastic and made sure we got the best policy for our needs. Talking to a real human that lives in your city and not having to go through a call center is just the cherry on top. Thank you!!"

"Awesome customer service Kaitlyn!!! I appreciate your time and assistance!!!"

"My agent Kaitlyn Kerr was extremely thorough and professional. She defined what our options on the policy were and tailored a policy specific to our needs. She was exceptionally knowledgeable and friendly. I will be recommending State Farm to all of my friends and family!"

"Dustin and his team are wonderful. They are professional, knowledgeable, and responsive. I appreciate Dustin's client centered, straightforward approach to working with me to evaluate my current policy and potential adjustment. By taking the time to review policies, item by item, he was able to identify changes which led to a significant savings. I highly recommend Dustin & team."

"Kaitlynn was super helpful and got me a lower rate. Wasn’t just trying to sell me something. Would recommend them, fast and easy to get started."

"Always great to work with them, for the years I have been with Statefarm. Great and efficient service and customer service!"

"I have been a customer of Dustin Bonifay State Farm for several years now, and my experience with their agency has been consistently positive. From the moment I first reached out for a quote to handling claims and updates, they have demonstrated professionalism and reliability. The agents at my local State Farm office are friendly and knowledgeable. They took the time to understand my insurance needs and helped me choose the right policies for my home, car, and life insurance. They explained everything clearly and made sure I felt comfortable with my coverage choices. Go into their office and get a quote! You won't regret it!"

"Always a good interaction, Dustin’s a great dude who hires great people. Brandon assisted me today and he was clear, concise, and personable."

"It was a bad car day for me, my car stopped on the parking lot of Navy Federal branch on Heritage oak rd off of W 9 mile rode, I was given my tow service phone number I called everything on site is digital I respond digitally got digital assistant answers service call wait time times very long 42 to 72 minutes the funny part they never showed again new service call another 42 to 72 minutes another 40 minutes on both services by now it’s an quarter of 2p and I had my puppy with me Rocket, well now Im angry I put the call in at 1140a so I hang up the phone my health condition demanded I get something to eat now!!!!Dustin State Farm Agent wouldn’t let me go without some help he came out to meet me With peanut butter Ritz crackers and a bottle of cold water. We missed each other security guard stop me let me know he was there he taken me and puppy to McDonald a ways away he paid for my meal and taken us back to car tow service still had not arrived he then did some checking the car himself he used starter tool got the car started and running I want State Farm customers, to know, Dustin came through for us and helped us he went out of his way he made me so happy and I’m so proud of him Thank You Dustin. It’s like a good neighbor State Farm is there!!!"

"Thanks for getting an issue I had resolved immediately! Logan helped me out so much with an error that happened almost ten years ago when my car got totaled. He found all the information I needed and sent it to my email the same day! Thanks so much for taking the time to help me with this! 5 stars all the way!!!"

"Dustin is very helpful and responsive person"

"I worked with Jayme at this office and if I could give her 10 stars I would! Not only did she take the time to answer all my questions and go over different options that would work best for me, she went above and beyond her job providing me with additional information in regards to being a new Florida resident and all the extended processes that come with switching everything over from a different state. I originally picked this location due to the reviews and stars it had and I am so thankful that I did! They are AWESOME!"

"Excellent customer service. I couldn't be more pleased with Dustin and his team. Looking forward to doing more business in the future.."

"Bridget was very helpful and friendly when I spoke with her. She went above and beyond to make sure I was taken care of and made sure to answer and and all questions I had!"

"Worked with Dustin to solve a problem and it was taken care of quickly."

"Dropped us like a fly after an accident that wasn’t my wife’s fault."

"If you are searching for an insurance agent, stop searching! Justin and his team are awesome. I have been with the same agent in Ohio since high school...thats over 50 years ago. I now have a second home in Florida and reached out to Dustin for home and auto insurance. In the short amount of time I have worked with him I have been super impressed. Best customer service ever. Better than what I have experienced with my Ohio agent. Give him a call. You won't be disappointed"

"Doing business with Mr.Bonifay was a true honor, his knowledge made it easy to purchase the correct insurance. Thank you"

"Quick quote and prompt service. Paid attention to my request and needs. Was very knowledgeable and courteous. Good to be bacvk with State Farm."

"I appreciate his team being able to answer my questions about my policy and help me decide what coverage I would need."

"Dustin and his staff were kind and personable but they will not work with you and honor discounts that were caused on their end. My husband and I had great discounts with State Farm, thanks to our driving records and beakers we keep in our vehicles. They have obvious issues with their text and calls which resulted in our original policy to lapse. We never received any notifications, including calls or text and even logging into our online account, our accounts showed up-to-date, including my husbad receiving a new beaker, after his policy was supposedly canceled. We only knew our policy was dropped when we received a letter from Florida Department of Highway Safety and Motor Vehicles, exclaiming that my husband's license will be suspended the next day if we didn't have insurance. Dustin's team admitted to having issues with getting into contact with, not only me but also my husband, who's number was the main point of contact (they supposedly received a busy signal with me and my husband couldn't receive texts.) He was receiving a $300+ thanks to his beaker but they can't honor that discount since the policy lapsed, thanks to their lack of proper reporting but will admit that communication obviously didn't get through and can't honor the discount my husband earned. In addition, I asked if our policies could be thoroughly reviewed to see if we could lower something that was not necessary. The next day I received a call stating that everything is where it needs to be and there is nothing they can do. Both of our policies nearly doubled and I would recommend searching elsewhere."

"I had doubts calling an insurance company after moving here from St. Louis especially the same company I've had for 20+ years. I actually called expecting them to disappoint me so I'd search for something else. Then Jessica spent an hour on the phone with me... explaining everything. She never once faltered. This is my first time ever writing a review online. Her advice and knowledge and most importantly... her commitment to helping me will keep me with this establishment for a long time. Thanks"

"I called in today with a few questions about my coverage and Hunter was patent, knowledgeable, and so kind. Awesome customer service here!!"

"I was calling to inquire about insurance and Bridget Romeiko went above and beyond to answer all my questions as well as provide me with useful information making it a wonderful experience. Thank you for your kindness and expertise."

"I want to thank your team for helping me with needed information. Bridget Romeiko was recommended by a friend and was very helpful."